Frequently Asked Questions
Everything international B2B buyers need to know before placing an enquiry — from certifications and MOQ to shipping and documentation.
🛒 Ordering & MOQ
Our MOQ starts from 50 kg for most natural food colors. For sample evaluation, we offer 100–500 g sample kits dispatched within 48 hours. Full container (FCL) orders are typically 5–10 MT per product.
Yes. We offer custom blending, private labeling, and specification matching for B2B clients with regular volume requirements. Share your target specification and we will provide a matched sample.
Fill out the enquiry form with your product of interest, volume, destination country, and required certifications. We respond with full pricing, specifications, and availability within one business day.
🏆 Quality & Certifications
Our products are certified under ISO 9001:2015, GMP, Organic (India Organic / EU Organic), FDA Registered (US), FSSAI Approved, Halal, and Kosher. Specific certifications vary by product — contact us for certificate copies.
Yes. Our natural food colors comply with EU Regulation (EC) No 1333/2008 on food additives, and our agricultural products comply with EU organic import regulations. We handle all pre-export compliance documentation.
Every shipment includes: Certificate of Analysis (COA), Technical Data Sheet (TDS), Safety Data Sheet (SDS), Certificate of Origin (COO), Phytosanitary Certificate (where applicable), Commercial Invoice, Packing List, and Bill of Lading.
🚢 Shipping & Logistics
Sample kits for qualified B2B buyers are dispatched within 48 hours by international courier (DHL / FedEx). Typical delivery is 3–7 business days depending on your destination country.
Standard lead time is 15–25 days from purchase order confirmation, including production, quality testing, and documentation. Air freight options are available for urgent small-batch requirements.
We ship FOB and CIF from Kakinada Port (primary for coco peat and agri-commodities) and Visakhapatnam (Vizag) Port (container shipments to Japan, Middle East, Europe). Chennai port is used for air freight.
🌱 Coco Peat Specific
Our standard coco peat has an EC of ≤0.5 mS/cm and pH 5.5–6.8, ideal for hydroponic and substrate applications. We also supply washed, buffered, and RHP-grade coco peat on request.
Still Have Questions?
Our export specialists are available Monday–Saturday, 9 AM–9 PM IST.